I remember the time before the invention of bar codes, when cashiers had to punch in the price of each item. This is how old I am *LOL*. Back in that time, most people were also paying in cash, which means seeking for the money in your wallet, counting, and for the cashier to give back the change(which meant she had to know math). And guess what? It was much faster than today!
Nowadays, cashiers just pass items in front of bar code readers, and people mostly pay with bank cards. So, I would assume that the checkout lanes would move quickly and more efficiently. But NO ! In fact, it's worse. I don't get it.
Is it only my store? Or are you observing the same? And anyone can explain this to me?
May 11, 2017