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[High Tech]

Sudden bad sound quality on my Acer laptop!

Sudden bad sound quality on my Acer laptop!

It might not be the right place to post this kind of message, but this is really what is making me mad today! All of a sudden, I've been experiencing very bad sound quality on my Acer laptop computer. Since this morning, I am scratching my head to understand is going on, and how to fix it. I don't think it comes from the speakers, because if I plug in external speakers the problem remains the same. Nothing has changed in my configuration. Also, beside bad quality, it seems the sound is very-very low, I need to set it to the maximum to barely hear something.

Does anybody have an idea of what can cause this, and how to fix it? Until yesterday, all was doing fine! I've been spending hours on the Internet, looking for similar problems and solution, but nothing works. This is driving me crazy.


by: PhileasFrog


March 03, 2015 (4 years ago)

12 Replies & Comments

The past two weeks, my sound on my computer has become very low. I opened the control panel and checked the sound levels, and they are at max. At this point, I use my headphones to get better quality, but it's really irritating that my sound from my laptop is suddenly so low.

by: Miss B.

Message #1

March 03, 2015 (4 years ago)

Hi Miss B, so, I might not be the only one experiencing sudden problems with my sound card. May be it has something to do with a recent Windows update, I don't know enought things on the subject. Do you also have an Acer laptop?


by: PhileasFrog

Message #2

March 03, 2015 (4 years ago)

Hi, Phileas,
I have a Dell laptop. I think I had a Windows update a couple of weeks ago. Do you think that could be the problem?

by: Miss B.

Message #3

March 03, 2015 (4 years ago)

During a Windows update, it can happen that a manufacturer's specific driver is replaced by a generic driver from Microsoft. May be this is the problem, I don't know. You can try to check the site of the manufacturer of your computer, to restore specific drivers.

by: Urban Legend

Message #4

March 07, 2015 (4 years ago)

If you are running your Acer on wifi, I would check to see if your next door neighbor just bought himself a new high-power electronic device that is interfering with your in-house transmission. Or, it might just be that your Acer is a piece of crap. Mine is. I bought it to replace an older Toshiba but guess which one I am still using every day while the Acer sits on a shelf growing mold.

by: scribeworks

Message #5

March 26, 2015 (4 years ago)

Good point(s).

I have an Acer too (Aspire 7741), and since about a year, the sound seems to be getting lower progressively. I don't know from where it's coming. The quality is fine; it's just the level. I tried to update and downgrade the drivers, but it doesn't change anything. I don't know if it's the hardware part getting exhausted over time.


by: Urban Legend

Message #6

March 26, 2015 (4 years ago)

Urban Legend,

Mine is an Aspire 53; I had hardware problems during the first few months of ownership and a real hard time getting them repaired under warranty by the singular Acer repair station located in Texas. The sound was never very loud; I attributed that to a cheap speaker and this model does not have RCA line out jacks. You can however hook it up to a large screen TV via an HDMI cable and you might get some playback out of high volume TV speakers if the Acer video card will permit complete a/v transfer.

by: scribeworks

Message #7

March 27, 2015 (4 years ago)

since about a year, the sound seems to be getting lower progressively. I don't know from where it's coming.May be you are getting older Urban 😛

by: SDot

Message #8

March 27, 2015 (4 years ago)

I wonder if there is really a difference of qualities between brands. To me it looks they all use the same components, made in the same Chinese manufactures, using the same materials and machines, no?


by: G-365

Message #9

May 05, 2015 (4 years ago)

I gave up with laptops, they are way too fragile, and when something stops working at the hardware level, it's impossible to fix, and the whole computer goes directly to the garbage can.

So I went back to desktop computer, and the comfort of a big monitor. And for my mobile needs my smartphone is more than enough especially since now mobile internet is available everywhere.


by: G-1280

Message #10

April 16, 2017 (2 years ago)

The problem with laptop, is heat. It's so narrow. With the time, the heat is progressively downgrading the welds.

I am not sure there is anything to do to fix it, or it would be more expensive than getting a new laptop.

by: G-1518

Message #11

October 08, 2018 (15 months ago)

Hi guys. I have a similar problem, also with an acer computer (coincidence?) I went to get it repaired, but it required the replacement of the whole mother board , and it was half the price of a new laptop. So I was wonder if it's possible to use external sound system instead of the build in sound circuits? Isn't there devices which can be plugged to an USB port to hand le sounds? Thank you!

by: G-1595

Message #12

December 31, 2018 (12 months ago)

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